• Deliveries are made utilising Parcel Force & DPD depending where you would like your order to be shipped to.
  • Shipping is FREE on orders shipped within the United Kingdom & Republic of Ireland. For the rest of the world, shipping & estimated delivery times are calculated at check-out.

  • Orders received and authorised by 1pm GMT on business days generally ship within 48 hours (excluding weekends and bank holidays).

  • For orders within the United Kingdom, please allow up to 48 hours for delivery from dispatch, if products are in stock. We will advise you of any delay, or if the item is not available, by phone or email, so please check your email regularly.

  • When ordering for delivery to the rest of the worldyou as the buyer are responsible for any customs and import taxes that may apply.  Please know that international shipping can be unpredictable at times, and Natal Comfort are not responsible for delays due to customs or our third party shipping provider.  For more information, please contact your local customs office as they will be able to assist you further.  Should you as the customer choose not to accept the custom charges and the package is returned to us, we will charge an admin fee of £15 for processing.

  • We will issue a confirmation e-mail to you upon receipt of order. Upon dispatch, a shipment notification, with tracking information, will be sent via email/text.

  • We cannot accept responsibility for any late deliveries due to our third party courier service.
  • We reserve the right to change any advertised shipping rates as and when any changes are made by the shipping companies.

  • If you would like to ship to another country not listed on our website, then please reach out to us at and we will assist you to the best of our abilities.